If you run into trouble at any point during the process, or the activation doesn’t commence, don’t lose hope. Additionally, you must provide personal details and set up your My Dodo account. NOTE: If the links below doesn't work for. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved. Keep the Dodo full-size SIM card handy, since you’ll need to either enter or recite your SIM card serial number. You can try any of the methods below to contact DODO - Live Video Chat. If you are receiving nuisance calls that are not life threatening, you may decide to change your service number. More information about the National Do Not Call Register can be found on their website. It includes calling a voice machine at 13 DODO or 13 36 36 from within Australia and following the audio prompts. If you are receiving unwanted sales and marketing calls, you can register your number on the National Do Not Call Register. Activating Dodo SIM card via phone callĭodo has created an alternative for users without Internet access. Unless you get explicitly asked to activate your SIM card, insert your SIM card and connect it to the Internet.Ģ.Look through your details, and if needed, click on Update details.Sign in with the e-mail address/username and password you chose when you created the account.Switch over to the My Dodo page you were redirected to.You can click on I forgot my details instead of step 5. This link expires 3 days after the SIM card is dispatched. Click on a link that allows you to set up a username and password for your My Dodo account.If you haven’t already, open the e-mail service provider for the e-mail address you provided.Now let’s demonstrate how the activation of a Dodo SIM card works: Your Dodo SIM will be active within a few minutes to a few hours.īesides ordering over the phone, you should choose this option if you picked up a SIM card from any of the Dodo Kiosks in Australia.Enter the e-mail address you provided when you made the order.You can find above the golden chip of the SIM card, below the bar code, or printed on the SIM card itself. Ordered Online or PromotionalĪfter clicking on this option, follow these instructions to activate a Dodo SIM card: For that reason, you can visit Dodo’s Activatepage, then, depending on how you acquired your SIM card, click on one of the following buttons: 1. ![]() ![]() While useful for those who aren’t tech-savvy, this is, understandably, an unacceptably long period. No matter how you obtained your Dodo SIM card, it will automatically activate 10 days after it was dispatched.
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